One of the many things I learned during my days in radio is that you will get twenty complaints before you get a single compliment. That’s not a reflection on your work per se, as it is a reflection on society. What it is saying is that people are twenty times more likely to call in with a complaint than they are with a compliment.
Now let’s look at it from the practical side. If what we want the most to encourage us are compliments, but we are 20 times more likely to get complaints instead. As Mark Gungor would say, you have yourself a math problem.
So I’ve decided to be intentional about making a difference. Yesterday I had lunch with my mom and I saw something in the menu that looked great, but I would need to change one thing. Eating out with Crohn’s Disease isn’t always easy. I asked the waitress if it could be done an she said yes. Later on the manager of the restaurant was making his rounds of speaking to the lunch guests. He came to our table and asked how everything was. We could have easily just said a non committal fine and let him go on by, but I chose to take part in the 20 to 1 Grass Roots Revolution. I told the manager about asking for the change on the menu item and that it was done for me and it was delicious and I really appreciated it. It cost me nothing to give that honest compliment.
We all know what it is like to need a bit of encouragement now and then. And with the 20 to 1 odds, we aren’t likely to get it. So let’s start our own odds. Let’s be intentional about giving honest, sincere compliments and words of encouragement! The 20 to 1 Grass Roots Revolution is this: knowing the odds of how people are more likely to give a complaint than a compliment, we purpose to be intentional about giving honest and sincere compliments and words of encouragement. Let the revolution begin!
Hello, my name is Sharon and I am an old fashioned mother.
By this declaration, I admit that I make a hearty breakfast for my children before sending them off to school. I believe that breakfast is the most important meal of the day and that by seeing my kids get an adequate one, I’m helping them to be positioned for success in their school day. Since the oldest has to be at school at 7:30AM, Breakfast is at 6:30, allowing them plenty of time to eat healthfully and have a few minutes left to do the last minute brushing of teeth and combing of the hair. Trust me, we only have one bathroom so they need all the time they can get!
This morning, I had managed to get a healthy breakfast going in the oven, timer set, and proceeded to enjoy one of my favorite parts of the day: devouring God’s Word. Our house is small and my husband was gifted with a voice that carries well. So it is no surprise that I can sometimes overhear discussions coming from the kitchen. Michael was expressing his wonder and awe at the way things were going that morning. He noticed the timer was at 20 minutes and he also noticed that it was exactly ten minutes after 6:00. “This will be done at exactly 6:30.” Karl chuckled to himself and replied. “Hmmm, you would think it was planned that way.”
Karl and I have both worked in the world of broadcasting, both television and radio. Timing is everything. If a show comes to you that didn’t fit the proscribed length to allow for commercial breaks, we had to make it work. If it was too short, we added fillers. If it was too long, we had to save it for those rare occasions when we needed something of that length. Timing is everything. Michael has yet to learn this concept. We have gotten his attention at times and reminded him of what he was supposed to be doing and he would be absolutely stunned by how much time had passed while he was floating around in his “Nothing Box.”
Karl hit on the solution today. There are children in the world that need to spend some time working in radio or television, simply to learn timing!
The food in the oven being ready to eat at exactly 6:30 didn’t happen by accident. Timing had been involved. The alarm clocks going off at the appointed time to give the kids a chance to make their lunches and get dressed are there for a purpose. Timing is everything!
We even experience timing in relationships. Your niece and her boyfriend (marriage had been on the discussion board at times) break up. That’s not the right time to mention there are other fish in the sea. Wait a few days or even weeks for her to begin going through the stages of grief over losing this relationship. Your neighbor shares the news that he has two months to live because of a vicious cancer. That’s not the time to tell him about the latest study on healthy eating over a lifetime to prevent cancer. Right now it is time to offer comfort and support. Timing is everything.
As the Beatles sang what the wise man wrote in the book of Proverbs, there is a time for everything. How is your timing today? Go throughout this day with this thought in mind: Timing is everything!